ServiceNow Staffing

servicenow

CloudMasters provides ServiceNow staffing services for the implementation, operations and support of the following ServiceNow Applications:  IT Service Automation, Project Portfolio Management, IT Business Management, Mid-market, Shared Services, Custom Application Development,  Orchestration, Service Watch, Discovery, and Performance Analytics.

ServiceNow Administrators

  • Certified ServiceNow Systems Administrators
  • Configuration/Customization of the ServiceNow system including workflows
  • Use scripting tools and Service Now functionality, create script to automate routine tasks being done in Service Now
  • Content Management, managing data, user administration, core configuration, security

ServiceNow Implementation Specialists

  • Certified ServiceNow Implementation Specialists
  • Transform functional requirements into detailed technical designs
  • Perform integrations and process automation using ServiceNow Orchestration
  • Load, manipulate and maintain data between Service-now and other systems
  • Create and maintain API and data integration processes between ServiceNow and other services

ServiceNow Developers

  • Certified ServiceNow Developers
  • JavaScript, Web Technologies (XML, HTML, Web Services, etc.)
  • Understanding of LDAP, VPN, SSL etc.
  • Develop test cases for functional and regression testing
  • Create and maintain API and data integration processes between ServiceNow and other services